Privacy policy

View of the River Aire, Calls Landing, Leeds City Centre

This policy applies to information we collect when you choose to use this website, and also to personal information which we otherwise collect from you when you contact us.

We take your privacy very seriously and we ask that you read this privacy policy carefully as it contains important information on the personal information we collect about you; what we do with your information and who your information might be shared with.

Who we are

This website is owned by Screen Yorkshire Limited and our registered office is at Studio 30, 46 The Calls, Leeds LS2 7EY United Kingdom with company number 04490352. Screen Yorkshire Limited (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998 and as of 25 May 2018, the General Data Protection Regulation (‘GDPR’) (as applicable the “Legislation”) where we control the purposes for which we process your personal information.  We will take all appropriate steps to ensure compliance with the Legislation.

Any questions about our data protection policy or how we handle your personal data should be addressed to Caroline Cooper Charles, Chief Executive.  (See ‘How to contact us’ below.)

What information do we collect?

We collect personal information about you (such as your name, address, email address and contact details), when you make an enquiry, apply for funding or for a training course or otherwise request services from us. We also collect personal information when you contact us asking to subscribe to our newsletter via the online form.

Personal information about other individuals

If you give us information on behalf of someone else, you confirm that either;

(1) the other person has a contractual relationship with you and knows that you will be transferring their personal data to us for specific purposes and/or

(2) s/he has appointed you to act on his/her behalf and has agreed that you can:

  • give consent on his/her behalf to the processing of his/her personal data
  • receive on his/her behalf any data protection notices
  • give consent to the processing of his/her sensitive personal data (as listed below)

Sensitive/special category personal information

We may process sensitive personal information in certain situations, for example as part of collecting diversity and equality information when carrying out recruitment checks, assessing trainee applications, or specific investigations. If we request such information, we will explain why we are requesting it and how we intend to use it.

Gender Identity
Ethnic background
Sexual orientation
Employment status
Whether you are in receipt of any benefits
Number of dependents (this may include children or an adult with care needs)

We will only process your sensitive personal information with your explicit consent.

How will we use the information about you?

We process information about you so that we can:

  • identify you
  • assess any applications for funding that you may make to us
  • assess and process any training courses which we run and which you may apply to attend
  • provide the training or other services requested
  • if you subscribe to our newsletter, to let you know about other services or information that may be of interest to you (see ‘Marketing’ section below)
  • monitor equality and diversity in compliance with the terms of our funders
  • detect and prevent fraud
  • customise our website and its content to your particular preferences
  • notify you of any changes to our website or to our services that may affect you
  • improve our services

We may send information about you to other parties, other companies within our group, our agents, our funders, associates and service providers and law enforcement agencies if required.

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. We use cookies on our website.

Where applicable, this website uses a cookie control system allowing you on your first visit to the website to allow or disallow the use of cookies on your computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users.

For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider, to improve the user’s experience whilst visiting the website, and better understand how you use it.  This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies please see our Website cookie policy.

For further information on cookies generally visit or

Closed Circuit Television (CCTV)

Our premises are equipped with CCTV as part of our serviced office building’s security system. The CCTV footage is kept for a period of 25 Days and will only be shared with the appropriate authorities if we are legally obliged to do so.

Marketing and email newsletter

If you subscribe to our email newsletter we may use your information to provide you with further information by email about our training courses, industry news, our latest production investments and the services we offer.  You can choose to unsubscribe at any point by clicking on the link at the bottom of the email.

Subscribed activity is tracked and stored in a database for future analysis and evaluation.  Such tracked activity may include: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this is by no means a comprehensive list).

Keeping your data secure

Our staff and associates are bound by obligations of confidentiality and trained in the protection of personal data.  We will take all reasonable steps to comply with the Legislation and use the appropriate technical and organisational measures necessary to safeguard your personal data.  We only share your personal data with third parties who also comply with the Legislation.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that is transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

Retention Periods

We store your personal data on secure servers for slightly different periods depending on the nature of the personal data.

For example, any personal data collected as part of a successful funding application shall be store in accordance with funding requirements for the life of the funding;
Other personal data, such as emails shall be stored for 2 years from the date on which you cease to be a client of ours or for a period of 6 years if we are specifically required to retain your personal data for HMRC purposes if we are legally required to do so.
until you ask us to destroy or remove it
in each case unless the law requires us to store the data for a longer period.

What rights do you have?

The GDPR provides the following rights for individuals whose personal data is processed:

1. The right to be informed

2. The right of access

3. The right to rectification

4. The right to erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object to processing

8. Rights in relation to automated decision making and profiling [(We do not carry out automated decision making and profiling)]

Right to access – i.e., to request a copy of your information

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or all of it, please:

  • email or write to us (see ‘How can you contact us?’ below);
  • [let us have proof of your identity (a copy of your driving licence or passport)]; and
  • let us know what information you want.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

  • email or write to us (see ‘How can you contact us?’ below)
  • let us have enough information to identify you
  • let us know the information that is incorrect and what it should be replaced with.

Right to remove your details from our records or restrict how we use your information

You can ask us to stop contacting you for particular purposes or remove your information completely from our records.  There may be a legal reason why we need to keep your personal data and in that circumstance we will destroy your personal information as soon as we are legally entitled to do so.   If you would like us to stop contacting you with information about our services, please:

  • email or write to us (see ‘How can you contact us?’ below). You can also click on the ‘unsubscribe’ button at the bottom of the email and/or newsletter
  • let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone).

Right to lodge a complaint with the Supervising Authority

If you have any concerns or complaints about how we use your personal data we hope you will alert us to these directly (see the Contact information below).  If you are still unhappy you are entitled to complain to the Information Commissioners Office (ICO) which is the supervising authority in the UK. Their contact details and the procedure can be found at

How to contact us

Please contact Caroline Cooper Charles, Chief Executive at Screen Yorkshire on 0113 236 8228 or email if you have any questions about this privacy policy or the information we hold about you.

If you wish to contact us about any other matter, please send an email to or write to us at Caroline Cooper Charles, Chief Executive, Screen Yorkshire, Studio 30, 46 The Calls, Leeds, LS2 7EY, United Kingdom

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website or use our services.

Screen Yorkshire Limited

January 2021